Shipping policy

Shipping Policy

Where we ship
We currently ship to addresses in the United States only. We do not ship to international addresses.

Processing time
Orders are processed within 1–2 business days, Monday to Friday, excluding US public holidays. You will receive a confirmation email when your order is placed and another with tracking information when it ships.

Delivery time
Standard delivery takes 6–8 business days after your order ships. Delivery times are estimates and can be longer during holidays or carrier delays.

Shipping cost
Standard shipping is free on all US orders.

Order tracking
Your shipping confirmation email includes a tracking link. If you have not received it within 3 business days of ordering, check your spam folder or contact us.

Address changes
Please check your shipping address before placing your order. We can update an address only if you contact us before the order ships. We are not responsible for orders delivered to an incorrect address provided at checkout.

Lost, delayed or damaged packages
If your tracking has not updated for 7 business days, or your package is marked delivered but you cannot find it, contact us and we will help. If your order arrives damaged, email us within 7 days of delivery with a photo and we will send a replacement or refund it.

Subscriptions
Subscription orders ship automatically at the interval you chose at checkout. You will receive an email before each shipment.

Contact
Questions about your delivery? Email us at arnas@ldu.lt